The

business world has changed dramatically. There are increasing pressures on managers and employees alike to integrate new information technology into all aspects of the organization's operations for improved effectiveness, efficiency and customer satisfaction.

The

continuous need to innovate and improve the quality of goods and services to ensure that the organization competes effectively has made it mandatory for employers to strive to improve the knowledge, skills and attitudes of their employees. Management also has to be developed for top level performance and be emotionally intelligent. The increasing diversity of the workforce therefore demands continuous training.

Training

and development help to ensure that staffs of organizations have the requisite knowledge, skills and attitudes required to perform their jobs effectively and efficiently, assume new responsibilities as well as being proactive to fast changing conditions. While training primarily focuses on coaching or assisting people on how to perform their current jobs and helping them acquire the knowledge and skills they need to be effective performers, development focuses on building knowledge and skills of people to enable them be prepared to take on new responsibilities and challenges.

It is

in the light of the above that the experience of the Management Development and Productivity Institute (MDPI) is required to help guide staff of organizations to be real performers.

In line

 with the MDPI vision which states, inter-alia: "A market leader in productivity improvement strategies development and promotion of best management practices" and consistent with one of the three pillars of the Ghanaian economy which is "human resource development", the MDPI has drastically improved its activities in the areas of:

Since 2002

and with funding from the Commonwealth Secretariat, London, MDPI broke new ground with an In-Country Programme in e-Business Strategies for Business Management. The same programme was repeated in 2003 with a lot more concentration on Web-Site Development. These courses give credence to the Institute's capability and capacity in computer training and how upstream our computer training can go. We will therefore continue to organise our range of Information Technology (IT) courses spanning "Computers Skills for Beginners" to "Computer Application for Business Operations and Management". Of course, the implementation of our policy of a slot on computer appreciation on all non-computer based courses is now a commonplace. It is therefore only natural that our training has become hi-tech to the satifaction of our clients.

MDPI continues

to attract participants from The Gambia, Sierra Leone, Liberia, Togo and Benin with increasing numbers each year. We have conducted tailor-made ("customized" or "in-plant" or "in-house") training courses in the Gambia for the Gambia Telecommunication Company (GAMTEL) and the Gambia Cellular Phone (GAMCEL) with success.

Finally,

I wish to thank you on behalf of the Institute for your continued support, contributions and patronage. We hope 2009 would be yet another example of a year of close cooperation with clients ensuring that training is translated into improved performance in the workplace, especially as Ghana strives to attain the Millennium Development Goals by 2015.

T.K.A. BIBILAZU 

DIRECTOR 

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